INTRODUCTION
Hello everyone, today we will discuss one simple and interesting issue. Every month we will update all customer’s servers. Earlier this month we got an incident for one server. Issue was, in software center updates showing downloading but the updates are actually installed on that server. This post will give the full details of the issue and solution.
DETAILS OF THE ISSUE
Server is wrongly showing downloading updates in software center but the server actually compliant with those updates.Updatestore.logs shows missing the particular updates
- Updatestore.logs shows missing the particular updates
- Updatedeployment.logs showing applicable updates
Why this is happening – the issue can occur because of the corrupt content in the Software Distribution folder. You need to rename the Software Distribution folder.
SOLUTION
Step-1 Rename Software distribution folder
>>Open Start.
>>Search for Command Prompt, right-click the result, and select Run as administrator.
>>Type the following command to stop the Windows Update Service and press Enter
net stop wuauserv
>>Type the following command to stop the Background Intelligent Transfer Service and press Enter:
net stop bits
>>Use the Windows key + R keyboard shortcut to open the Run command.
>>Open File Explorer and browse the following path:
C:\Windows\SoftwareDistribution
>>Rename to SoftwareDistribution.old
>>On Command Prompt, type the following command to start the Windows Update Service and press Enter:
net start wuauserv
>>Type the following command to start the Background Intelligent Transfer Service and press Enter:
net start bits
Step-2 Restart SMS agent host
Step-3 If both 2 steps are not working then remove the updates from client cache and restart SMS agent host services
RESULT
Post doing step 1 & 2, updates will be removed from software center